Innovation here in Teams Phone – we’ve listed some highlights of some of the most important things that have occurred in the past two years. During the pandemic we saw a lot of people move to Teams Phone as they were leaving their offices and leaving their PBX and voicemails because they were at the
What types of Devices can we use with Microsoft Teams Phone
There are several different options for Teams compatible devices. We like to break this down to Personal Devices and Shared Devices. So Personal Devices include headsets, desk phones, mobile phone stations, speaker pucks, mobile phones PC. These are all ways individual users and make and receive
Learn more about Microsoft Teams Phone Licensing
In order to utilize Teams phone system in the calling plan, your users do need to have a base M365 license, so any license that has Microsoft Teams. On this chart, you’ll see that with Microsoft 365, Teams and audio conferencing is included in the full M365 suite. So whether that would be M365
Learn more about Microsoft Teams Phone Support
We do provide the technical support that organizations need for Teams Voice. We have a couple of different options depending on your needs. Our standard level of support is our most basic level of support, and you can see there is also Premium support and Enterprise support. The Premium and
Learn about the top Microsoft Teams Phone features
Next, we’re going to hit on some features. No surprise, Teams Phone it’s administered in the Teams admin center within the Microsoft 365 admin center. Just like there’s an Exchange admin center, there’s a SharePoint admin center, there’s a Teams admin center. We’ve got a screenshot here of a sample
Are device specific Teams Phone licenses available?
So, Microsoft does offer licensing options. There is a Teams room license, there is a common area phone license. We work with a lot of organizations that do have lobby phones or a phone in the break room or meeting room. You don’t need to license those to a user, there are additional license options
Can our Receptionist transfer calls to Teams and non-Teams Users?
So, again, that’s one of the beauties of teams. If the receptionist is trying to transfer to someone internally, in the organization, they would just need to type in that user’s name. It would show their presence and they can it and you can also transfer to external numbers. Some clients we work
Microsoft Licensing Changes are coming – Important info every company should know
Microsoft Licensing Changes are coming – Important info every company should know There are some significant changes to Microsoft licensing taking effect in 2022. If you have Microsoft licenses, it is important you are aware of the upcoming licensing changes so you can evaluate your existing
Can we have different Microsoft licenses for different employees?
Can we have different Microsoft licenses for different employees? ABSOLUTELY! When it comes to Microsoft licenses, one size does NOT fit all. Many companies assign the same license to everyone in their company, which is not necessary. Microsoft has built flexibility and cost control into their