Anywhere that you can access the Teams application, you can use the phone system. So again, just by opening up the Teams application on your cell phone, you can use just the Teams application on the desktop, you can use just a desk phone. You don’t need all of these or any additional hardware; they
Where does Microsoft Phones rank amongst other Cloud Phone Systems
Microsoft Teams is a trusted leader in the Unified Communications space, the phone space. Unified Communications, for those that have not heard this term, it’s a newer term and it talks about voice and the ability of things like voicemail that can be delivered to your inbox, voice to text and text
Learn more about the latest Innovation with Teams Phone
Innovation here in Teams Phone – we’ve listed some highlights of some of the most important things that have occurred in the past two years. During the pandemic we saw a lot of people move to Teams Phone as they were leaving their offices and leaving their PBX and voicemails because they were at the
What types of Devices can we use with Microsoft Teams Phone
There are several different options for Teams compatible devices. We like to break this down to Personal Devices and Shared Devices. So Personal Devices include headsets, desk phones, mobile phone stations, speaker pucks, mobile phones PC. These are all ways individual users and make and receive
Learn more about Microsoft Teams Phone Licensing
In order to utilize Teams phone system in the calling plan, your users do need to have a base M365 license, so any license that has Microsoft Teams. On this chart, you’ll see that with Microsoft 365, Teams and audio conferencing is included in the full M365 suite. So whether that would be M365
Learn more about Microsoft Teams Phone Support
We do provide the technical support that organizations need for Teams Voice. We have a couple of different options depending on your needs. Our standard level of support is our most basic level of support, and you can see there is also Premium support and Enterprise support. The Premium and
Learn about the top Microsoft Teams Phone features
Next, we’re going to hit on some features. No surprise, Teams Phone it’s administered in the Teams admin center within the Microsoft 365 admin center. Just like there’s an Exchange admin center, there’s a SharePoint admin center, there’s a Teams admin center. We’ve got a screenshot here of a sample
Are device specific Teams Phone licenses available?
So, Microsoft does offer licensing options. There is a Teams room license, there is a common area phone license. We work with a lot of organizations that do have lobby phones or a phone in the break room or meeting room. You don’t need to license those to a user, there are additional license options
Can our Receptionist transfer calls to Teams and non-Teams Users?
So, again, that’s one of the beauties of teams. If the receptionist is trying to transfer to someone internally, in the organization, they would just need to type in that user’s name. It would show their presence and they can it and you can also transfer to external numbers. Some clients we work